CANCELLATION, RETURN AND REFUND POLICY
· Once confirmation of the transaction is sent via email by bcr.com.bd to the user orders cannot be cancelled or goods returned.
· Any issue related to any product or service should be brought to the notice of bcr.com.bd within 7 days of the purchase.
· bcr.com.bd management reserves the exclusive right to decide on refunding or replacing a product.
· Paid 'store pickup' orders which are not collected within 30 days will be cancelled automatically and cancelled items are subject to a cancellation/restocking fee equal to 20% of the sale value
· For items with expiry dates that are not collected within said thirty-day period, bcr.com.bd is entitled to dispose of such items at its sole discretion and no refunds will be made.
· Pay on pickup' orders will be cancelled automatically if the payment is not done within 7 working days